FAQs

    Questions hospitals ask us

    Can't find your answer? Ask Vita Customer Support (bottom right) for an instant reply, or talk to our team.

    About NexEagle

    Who we are, where we work and how to start.

    What is NexEagle?

    NexEagle builds AI software for hospitals, clinics and diagnostic centres in India. Its products are 1HMS (hospital management software and EMR), 1Rad (cloud PACS with AI radiology reporting), 1Lab (laboratory information system) and 1Pharma (pharmacy and inventory), all sharing one patient record and run by Vita AI agents.

    What are Vita AI agents?

    Vita is NexEagle's family of AI agents. Vita for patients matches symptoms to the right doctor, books the appointment and gives directions to the clinic. 1HMS Vita automates hospital work such as check-in, OPD queues, prescription drafting, orders and billing. 1Rad Vita runs AI vision analysis on scans and drafts radiology reports.

    What should a small hospital in India look for in hospital management software?

    Small and mid-sized hospitals in India need software that covers OPD, IPD, billing, pharmacy and lab in one place, works in English and Hindi, and is set up on site. NexEagle 1HMS is built for this: our team configures it, moves your data in and trains every role in your hospital before go-live.

    Does 1Rad AI replace the radiologist?

    No. 1Rad Vita analyses each study, marks regions that need a closer look and prepares a first-draft report. A qualified radiologist always reviews, edits and signs the report before it is released to the doctor or patient.

    Can radiologists report from home with 1Rad?

    Yes. 1Rad is a cloud PACS with a browser-based DICOM viewer, so radiologists can open studies and sign reports from the hospital, from home or from another city, which suits teleradiology.

    Is patient data stored in India?

    Yes. Clinical and billing data is hosted in India, handled in line with India's Digital Personal Data Protection Act, 2023, and protected with role-based access, encryption and a full audit trail.

    Does NexEagle work in Hindi?

    Yes. Staff can use 1HMS in English or Hindi, and training is given in either language.

    Where is NexEagle used today?

    NexEagle runs at Sparsh Hospital in Kishanganj and Glisan Super Speciality Hospital in Purnea (Bihar), and at AG Smart Scan Diagnostic Centre. It is available to hospitals and diagnostic centres across India.

    How do we get started?

    Book a demo. Our team visits your hospital, maps your current workflow, sets up the software with your doctors, services and rates, trains your staff on site and supports you after go-live.

    What if NexEagle doesn't work out for us?

    Start small, with one counter such as registration and billing, and add more when your staff are ready. Our team is on site on go-live day and you keep a named contact after. Your hospital owns its records and can export them whenever you need, so there is no lock-in.

    1HMS hospital software

    OPD, IPD, prescriptions and billing.

    What does 1HMS include?

    OPD tokens and appointments, IPD and wards, EMR and e-prescriptions, lab and radiology orders, pharmacy, billing including insurance and TPA, follow-up reminders and reports, all on one patient record.

    Does the AI write prescriptions without the doctor?

    No. 1HMS Vita drafts notes and the prescription from the consultation, and the doctor reviews, edits and signs before anything reaches the patient.

    Can we start with just OPD and billing?

    Yes. Many hospitals start with OPD and billing and add IPD, lab, radiology and pharmacy later. Everything stays on the same record.

    1Rad radiology

    Cloud PACS and AI-drafted reports.

    Does 1Rad work with our existing machines?

    1Rad's DICOM bridge connects DICOM-capable CT, MRI, X-ray and ultrasound machines. Share your models during the demo and we'll confirm.

    Who signs the report?

    Always your radiologist. 1Rad Vita prepares a first draft and marks regions to review; nothing is released without a radiologist's signature.

    Can we run several centres?

    Yes. Multiple branches and modalities run from one dashboard, with referral tracking and imaging billing.

    Pricing, setup and support

    What it costs and how we work with you.

    How much does NexEagle cost?

    Pricing depends on the products you use, the size of your hospital or centre and the number of users. We share a clear quote after a short call, with setup and training included in the plan we agree.

    How do we get help after go-live?

    Every live hospital has a named support contact, and you can reach our team any time through Vita Customer Support on this website, WhatsApp or phone.

    Who owns our data?

    You do. Your hospital owns its patient and billing records; NexEagle processes them on your behalf, hosted in India, and you can export them when you need to.

    Hospital staff moving equipment along a bright corridor

    See NexEagle running in a hospital like yours

    Book a 30-minute demo around your own workflow, or ask us anything on WhatsApp first. No obligation either way.

    Prefer to talk? +91 80749 06808

    Not ready for a demo yet?

    Running every day in hospitals in Kishanganj and Purnea, Bihar