How it works

Going live is our job, not your staff's

Software only helps once people use it. Here's exactly how we set NexEagle up in your hospital and stay with you after.

1
We visit and map your workflow
Our team spends time at your reception, OPD, wards, lab, radiology and billing to see how work flows today and what slows it down.
From you: Show us around and tell us what you want to fix first.
- Walk through every counter
- Note your departments, doctors and services
- Agree what goes live first
2
We set it up and bring your data in
We configure NexEagle around what we saw: your doctors and schedules, services and rates, packages, stock and report formats.
From you: Share your rate list, doctor list and any existing records.
- Configure doctors, departments and rates
- Import patients, stock and past records where possible
- Connect your printers, scanners and imaging machines
3
We train every role on site
Reception, doctors, nurses, lab, radiology, pharmacy and accounts each learn only the screens they use, in English or Hindi.
From you: Give each team an hour with us.
- Hands-on training at each counter
- Short guides for every role
- A trial day before switching over
4
You go live, we stay close
On go-live day our team is with you. After that you have a named contact who knows your hospital.
From you: Tell us what you'd like to improve next.
- On-site support on go-live day
- A named support contact
- Regular check-ins and new features as you grow

Going-live questions

What hospitals ask us before switching over.

How long does it take to go live?

It depends on the size of your hospital and the products you switch on. A clinic or small hospital starting with OPD and billing can go live quickly; we agree a clear plan and date with you after the first visit.

Can you bring in data from our current software?

In most cases, yes. We import patient lists, stock and other records from your current system or spreadsheets; we check what's possible during the first visit.